Our Values
Our values represent our beliefs, philosophies and guiding principles. They help us to make decisions that better serve our employees, customers, Members, stakeholders, and the broader community.

We undertake to act as responsible social citizens in the communities within which we operate.


As with all responsible social citizens, we recognize that we have a duty to ensure that day-to-day business practices are undertaken ethically, environmentally, sustainably and in a socially responsible manner. Our business is operated through highly ethical policies and practices, and continues to look for ways to develop further our approach to Environmental Social and Governance (ESG) measures.

With this in mind, we have created an internal working group, the role of which is to consider new schemes and initiatives designed to support ESG and positive societal contribution within our community.

Our partnership with Age UK Lewisham & Southwark focuses on the specific needs of the Stones End Day Centre in Southwark, a specialist care and support Centre. Since 1984, the Centre has developed a range of services to support the complex and changing needs of disadvantaged elderly people.

Our ambition remains to develop a range of programmes which both inspire and engage our employees and wider stakeholders, whilst at the same time creating maximum social impact by making a meaningful difference to the well-being of others.

Recent Initiatives

These are some of the initiatives and memberships we are proud to be part of:

Living Wage Employer

By paying the real Living Wage, employers are voluntarily taking a stand to ensure their employees can earn a wage which is enough to live on. That basic fairness is at the heart of what the Living Wage campaign is trying to achieve and why great businesses and organisations choose to go further than the government minimum. This means that we have committed to:

  • Pay the REAL Living Wage to all our directly employed staff
  • Pay our contractors a Living wage

Living wage: https://www.livingwage.org.uk/


CDP Member

CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. The world’s economy looks to CDP as the gold standard of environmental reporting with the richest and most comprehensive dataset on corporate and city action.

CDP: https://www.cdp.net/en

A Signatory of the UN Principles for Responsible Investment

As institutional investors, we have a duty to act in the best long-term interests of our beneficiaries. In this fiduciary role, we believe that environmental, social, and corporate governance (ESG) issues can affect the performance of investment portfolios (to varying degrees across companies, sectors, regions, asset classes and through time).
We also recognise that applying these Principles may better align investors with broader objectives of society.

UNPRI: https://www.unpri.org/

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