Because Pool Re is not itself an insurer, it does not normally deal directly with the public or with buyers of insurance. Enquiries about the provision of cover should be directed to your usual insurance adviser or to an insurer which is a member of the Pool Re scheme.
Other enquiries about Pool Re, including enquiries from insurers about membership, may be made by email to
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Press enquiries should be made in the first instance to Complete Communications on 07775 693994.
Any member of Pool Re with an enquiry about the operation of the scheme should get in touch with their usual Pool Re contact via their terrorism insurance co-ordinator.